Terms & conditions

Who you're buying from

Secret Sockciety, based in Utrecht, the Netherlands. Contact: contact@secretsockciety.com.

Prices

All prices are in euros and include 21% Dutch VAT. Shipping is added at checkout. We may change prices at any time, but never after you've placed an order.

Orders

An order is confirmed once payment completes and you receive our confirmation email. If a product turns out to be unavailable after you order, we'll contact you and refund in full.

Designs marked "coming soon"

Some designs are shown before they exist as a physical product. These cannot be bought and you are never charged for them. If you leave your email address on one, we use it only to tell you when that design goes on sale, and you can ask us to remove it at any time.

Right of withdrawal

You have 14 days from delivery to withdraw from your purchase. See Shipping & returns for how that works and the hygiene exception for worn socks.

Donations

We donate 10% of profit from each design to the cause named on that product page. "Profit" means revenue after production, shipping and payment-processing costs.

Liability

Nothing in these terms limits your statutory rights as a consumer under Dutch and EU law.

Applicable law

Dutch law applies to these terms and to any purchase made through this site.